Area Development Manager

Reference: VAC-1290
Sector(s): Management
Salary: £ 30,000 to £ 34,000 Per Annum
Town/City: Hampshire
Contract Type: Permanent Full-Time

Area Development Manager 

Funeral Services

£30,000 - £34,000 + Bonus + use of pool car

Hampshire

Our Client a rapidly expanding organisation within the Funeral Sector is looking for an experienced Area Development Manager to join their team.  With over 140 branches, the company have grown significantly. The company is investment backed and has strong acquisition targets.  It really is a great time to join the organisation.
Reporting to the Regional Development Director, you will ensure the consistent delivery of the highest levels of client service in this multisite management position across 10 branches in the Hampshire area. You will focus on building and maintaining the image of the business in local communities, growing the business consistently through community engagement, opinion formers and building the local reputation.  


Key responsibilities include: -
•Leading, inspiring and motivating the area’s teams to deliver excellence in client service

•Ensuring the consistent performance of assigned branches to key indicators and metrics across client service measurements, financial targets and business growth goals

•Satisfying budgetary controls on a monthly, quarterly and annual basis

•Increasing market share and achieving business growth

•Working collaboratively with all employees and senior management teams

 •Improving the scale and quality of community outreach activity in the local area; building positive and proactive relationships

•Ensuring the consistent delivery of the highest levels of client service

•Managing the performance of all employees under your direction

•Suggesting refinements and improvements in client service and assisting with in house training to improve performance

•Ensuring successful audit results of quality standards for the branches

•Ensuring that company policy and procedures are adhered to at all times across each branch

 •Keeping aware of and being sensitive to the needs of bereaved people

•Identifying the training needs of the teams to ensure they are fully trained in all ranges of services •Identifying and implementing specific marketing initiatives

•Sharing “best practice” and successes with colleagues


To be considered for this role suitable candidates will have:-


•Proven, substantial experience within the funeral industry

 •Dedication to the provision of excellent funeral services

•Experience of managing multiple sites

•Exceptional client focus

 •Experience developing/managing teams and driving effective teamwork

•Experience of building and maintaining client relationships and service standards

•Respect for the deceased and their loved ones

•Effective communication and interpersonal skills

•Strong community engagement and presence 

•Excellent IT skills

•A current driving licence 


Brite Recruitment are an independent Recruitment Consultancy operating UK wide. We recruit for  SME’s, National and Global Clients across the commercial Spectrum placing permanent, contract and temporary professionals.
Call Rhia Leitch for more information or email your CV to apply to jobs@briterecruitment.com