Calling all Payroll experts- Bristol
|Sector(s):||HR, IT, Payroll|
|Salary:||£ 24,000 to £ 29,000 Per Annum|
|Contract Type:||Permanent Full-Time|
Calling all Payroll Experts!
£24,000-29,000 + benefits
Our client, a global organisation within the technology and consultancy sector, is looking for a motivated, skilled and customer focused individual to join their dynamic team in Bristol as a Payroll/HR Support Officer on a full-time, permanent basis.
You will be full supported and offered training to utilise your Payroll skills in a new and exciting way. You will be responsible for providing a high level of customer service and support through phone and email channels; taking responsibility for end to end problem solving and providing solutions to a range of technical problems. Previous technical support experience is by no means essential for this role – a good working knowledge of Payroll processing however, is key.
Duties and responsibilities include:
•Troubleshooting, fault finding and resolution by handling all customer calls for technical issues around Payroll systems
•Ensuring high customer satisfaction by providing a professional service and swift resolution to all customer issues
•Designing and implementing solutions for incidents that occur across multiple sites
•Carrying out and completing analysis on incidents
•Building solutions to resolve current incidents and provide preventative measures to avoid in the future
Skills and experience:
•Experience working within a Payroll environment
•Good problem-solving skills essential
•Proven customer service experience
•Excellent communication skills
•Good conflict management skills
•Excellent IT skills
•Knowledge of Windows operating systems ideal
This is an exciting opportunity to join an interactive and dynamic team within a market leading, global organisation working Monday-Friday. Our client offer competitive benefits, modern and open plan working environments and structured training to support personal development. If you feel this could the right opportunity for you apply directly at firstname.lastname@example.org, alternatively for more information call us on 01242 228 200.