Sales Support Administrator

Reference: VAC-1446
Sector(s): Sales
Salary: £ 27,750 Per Annum
Town/City: Guernsey
Contract Type: Permanent Full-Time

Sales Support Administrator
Guernsey
Up to £27,750 + company benefits

Our Client, a FTSE 250 listed company within the Finance and Banking Sector, is currently seeking a Sales Support Administrator to join their team on a full time, permanent basis. The role would involve assisting both the Underwriting and Collections team, sustaining relationships with customers and partners.
The ideal candidate will have a polite and professional manner and be self-motivated with excellent organisational and communication skills. Furthermore, you will have strong influencing and negotiation skills. 

Duties and Responsibilities include:
-Processing customer proposals and underwriting in line with company policy and procedure
-Liaising with customers and partners regarding underwritten proposals
-Effectively utilising the internal systems
-Identifying possible fraudulent customer accounts – taking action to resolve issues quickly 
-Relationship management with existing accounts to ensure that customer arrears are resolved first time where possible 
-Carrying out all administrative duties as needed
-Liaising with tracing and repossession agents 
-Accurately banking money received
-Responding to all customer queries and complaints
-Processing all received documents 

Skills and experience:
-Minimum level of education required 5 GCSE (including Maths and English)
-Proven experience in a customer focused environment
-Credit control/collections or underwriting experience ideal but not essential 
-Excellent administrative skills essential 
-Excellent telephone manner
-Knowledge of regulations relating to compliance, data protection, Anti Money Laundering, Consumer Credit Directive, Consumer Credit Act ideal
-Excellent Excel, Word and Outlook skills 
-Team player 
-Focused and motivated attitude 

This is an exciting opportunity to join a dynamic company working at the forefront of their industry. If you feel this could the right opportunity for you apply directly at jobs@briterecruitment.com, alternatively for more information call us on 01242 228 200.