Field Service Manager

Reference: VAC-2941
Sector(s): Engineering, Technology
Salary: £ 50,000 Per Annum
Town/City: South
Contract Type: Permanent Full-Time

Field Service Manager
£50,000 + £5,000 Bonus + Company Car
Regional

**TO BE CONSIDERED FOR THIS ROLE YOU MUST HAVE EXPERIENCE WITHIN THE DENTAL INDUSTRY**

Our client is a worldwide distributor of products, services and supplies for the healthcare sector. Work within a caring organisation that offers lifelong learning and career progression plus a broad array of other benefits.

OVERVIEW

As a Field Service Manager, you will manage the field service personnel in their geographical area who perform on-site routine services including installation, maintenance, and repair. You will be required to travel around the south of the UK.

RESPONSIBILITIES

  • Conducting technical inspections, final and in-progress job inspections and spot checks
  • Ensuring all customer issues are satisfactorily resolved utilising engineering and other teams
  • Overseeing the scheduling and training quality and productivity of field service technicians
  • Developing methods, guidelines, and policies to facilitate efficient service delivery
  • Implementing policy and procedures and reporting on all product liability issues
  • Providing input to strategic decisions that affect the functional area of responsibility
  • Coordinating the activity of other group technical members in appropriate matters
  • Coaching and training customers, end-users, and group departments as required maintaining high levels of customer service

REQUIREMENTS

  • 3+ years’ experience of installing and repairing dental equipment
  • Experience in a service management function including financial and personnel management
  • Ability to understand electrical/electronic/mechanical equipment
  • Ability to understand plans, specifications, submittals and other documents
  • Management training/project management training

NEXT STEPS

Don’t miss out on becoming a Field Service Manager working in a supportive team. Why wait? Apply now. We will review your application and if you are shortlisted, one of the team will get in touch to arrange a time to have a phone call.