ADMINISTRATOR
CHELTENHAM

£20,000 - £25,000 DOE

 

Our rapidly expanding Client within the Insurance sector are looking to hire an Administrator to join their growing team. You will manage renewals with confidence and accuracy, whilst ensuring a positive client experience. Full training will be given around the renewals process.

BENEFITS

The company offer modern offices with free parking, 25 days paid annual leave (plus Bank Holidays), a contributory Pension Scheme, and more!

RESPONSIBILITIES

As an Administrator, you will be

• Providing an excellent level of service, through carefully tailored communication, and meeting clients’ needs
• Managing renewals with confidence and accuracy
• Processing renewals and mid-term adjustments
• Identifying cross and upsell opportunities
• Handling and resolving client queries
• Managing insurer relationships
• Ensuring client insurance needs are met
• Supporting the Claims side of the business during busy periods

REQUIRED EXPERIENCE

To be considered for the role of Administrator, you will need

• Experience in an administrative/office-based role, with a strong customer service background
• Agile thinking, with the ability to make decisions quickly and confidently
• To be a strong team player
• Experience within the insurance sector is desirable but not essential
• The willingness and motivation to pass the Cert CII, if not already done so
• Excellent and adaptable communication skills, both written and verbal
• Great organisation and time management skills, with strong attention to detail
• Insurance claims experience desirable

NEXT STEPS

If you’re a charismatic and hardworking individual and would be interested in becoming an Administrator, then apply today with your current CV. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

 

CUSTOMER PLANNING LEAD

REMOTE/BIRMINGHAM

£33K

 

SUMMARY

 

Our global client is looking for an experienced Customer Planning Lead with experience in data and forecasting. This role will work as the integration point between Customers and the Company, ensuring that there is a mutual understanding across the sales and forecasting data. You will be responsible for setting and leading regular forecast reviews with Customers, creating strong relationships.

 

BENEFITS

 

The business offers a dynamic work environment with opportunities for growth and development. Additionally, it allows 25-days holiday, plus bank holidays, pension contributions, Healthcare and wellbeing package and much more.

 

RESPONSIBILITIES

 

As a Customer Planning Lead, you will be,

 

• Working closely with Sales and customers to ensure that current and accurate information is used for demand forecasts
• Lead regular online meetings with customers to resolve issues and provide ongoing support around ordering
• Providing supply chain with the appropriate information to plan how to meet customer demand.
• Review historical sales trends, research demand drivers, prepare forecast data and evaluate forecast results
• Coordinate and lead regular cross-team and cross-company communications to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions, aligned to sales budget numbers
• Closely coordinate and communicate customer action plans and forecasts with inventory buyers.
• Part of the team to implement, and then maintain, Demand Planning software as the primary forecasting system tool.

 

 

REQUIREMENTS

 

To be considered for the Customer Planning Lead, role, you must have,

 

• Computer Literacy (Advanced level) plus good Excel skills e.g. pivot tables/ Vloopkups etc
• Experience leading communications with customers, including remotely
• Demonstrable experience in a similar role, including MRP systems within a focussed, sales-driven environment.
• Experience handling and converting large volumes of data into KPIs with narrative, translating data to negotiate
• Friendly and approachable demeanour with the ability to communicate with customers on a regular basis

 

 

 

 

 

 

 

NEXT STEPS

 

If you’re interested in becoming a Customer Planning Lead, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

 

Why wait? Don’t miss out!

 

 

 

 

DEMAND PLANNER

REMOTE

£33K

 

SUMMARY

 

Our global client is looking for an experienced Demand Planner with experience in data and forecasting. This role will work as a support point between Sales and Supply functions and will assist in critical tasks to ensure that there is a common understanding across all the data. You will be responsible for providing support for data analysis, interpretation and defining forecast modelling for a diverse range of finished products.

 

BENEFITS

 

The business offers a dynamic work environment with opportunities for growth and development. Additionally, it allows 25-days holiday, plus bank holidays, pension contributions, Healthcare and wellbeing package and much more.

 

RESPONSIBILITIES

 

As a Demand Planner, you will be,

 

• Working closely with Sales, Marketing and Product Managers to obtain and ensure that current and accurate information is used for demand forecasts for distributed product
• Providing supply chain with the appropriate information to plan how to meet customer demand.
• Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results
• Closely coordinate and communicate customer action plans and forecasts with inventory buyers.

 

 

REQUIREMENTS

 

To be considered for the Demand Planner, role, you must have,

 

• Demonstrable experience in a similar role, including MRP systems within a focused, sales-driven manufacturing environment
• Experience in coordinating with Sales/Marketing Departments
• Knowledge of basic forecasting concepts
• Experience in business with a high SKU count portfolio
• Microsoft Excel literacy (Advanced level)
• Good communication and presentation skills
• Experience in ERP systems
• Strong Excel skills including formulas and functions
• A proven ability to build strong relationships with colleagues, with good negotiation skills

 

 

 

NEXT STEPS

 

If you’re interested in becoming a Demand Planner, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

 

Why wait? Don’t miss out!

 

 

 

 

CUSTOMER SERVICE ADVISOR
CHELTENHAM

£21,000 - £25,000 DOE

Our rapidly expanding Client within the Insurance sector are looking to hire a Customer Service Advisor to join their growing team. You will manage renewals with confidence and accuracy, whilst ensuring a positive client experience.

 

BENEFITS

The company offer modern offices with free parking, 25 days paid annual leave (plus Bank Holidays), a contributory Pension Scheme, and more!

 

RESPONSIBILITIES

As a Customer Service Advisor, you will be

• Providing an excellent level of service, through carefully tailored communication, and meeting clients’ needs
• Managing renewals with both confidence and accuracy
• Processing renewals and mid-term adjustments
• Identifying cross and upsell opportunities
• Handling and resolving client queries
• Managing insurer relationships
• Supporting the Claims side of the business during busy periods

 

REQUIRED EXPERIENCE

To be considered for the role of Customer Service Advisor, you will need

• Experience in an administrative/office-based role, with a strong customer service background
• Experience within the insurance sector is desirable but not essential
• The willingness and motivation to pass the Cert CII, if not already done so
• Excellent and adaptable communication skills, both written and verbal
• Great organisation and time management skills, with strong attention to detail

 

NEXT STEPS

If you’re a charismatic and hardworking individual and would be interested in becoming a Customer Service Advisor, then apply today with your current CV. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

COLLECTIONS ADMINISTRATOR

BURTON-ON-TRENT

Up to £27,000 + BONUS + BENEFITS

 

A thriving Financial Institution based in Burton on Trent is looking for a Collections Administrator to join their fast-paced, exciting team.

 

ABOUT THE ROLE

The Collections Administrator will be responsible for the collection of overdue accounts and ensuring all cases are actioned effectively and efficiently.

 

BENEFITS

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!

 

RESPONSIBILITIES

As a Collections Administrator your key duties will include:

• Working with the Collections Manager and collecting on overdue accounts
• Liaising with customers via telephone and email on a daily basis
• Liaising with 3rd parties such as insurance companies, repossession agents, legal and sales representatives
• Providing updates on arrear cases and preparing reports when required
• Allocating monies and administering direct debits

 

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Collections Administrator, you must have:

• Educated to GCSE level with passes in Maths & English as a minimum
• Previous Debt Collections or Complaints experience is preferred but not essential, happy to consider someone with previous phone-based customer service experience
• Excellent communication and relationship building skills
• Problem solver
• Ability to multi-task and prioritise during busy periods
• Ability to work independently as well as part of a team

 

NEXT STEPS

If you’re interested in becoming a Collections Administrator apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

 

Why wait? Don’t miss out!

PORTFOLIO MARKETING MANAGER (PHARMACEUTICALS)

BIRMINGHAM / REMOTE WITH TRAVEL

UP TO £60,000 + CAR ALLOWANCE

 

SUMMARY

Our global medical devices client is looking for a Portfolio Marketing Manager, to shape and share the strategic vision for their new product, contributing to the company’s sales, profit and market share objectives.

 

BENEFITS

The business offers a dynamic work environment with opportunities for growth and development. Additionally, it allows 25-days holiday, plus bank holidays, pension contributions, life assurance, healthcare and wellbeing package and much more.

 

RESPONSIBILITIES

As a Portfolio Marketing Manager you will be,

• Developing and implementing a strategic portfolio marketing plan in collaboration with sales leads and budget requirements, outlining clear product strategies and messaging
• Responsible for understanding the market, competitor and clinical trends across all product groups in each of the specialty areas
• Creating and submitting a quarterly marketing insights paper
• Developing the KOL network, to fully understand user requirements, supporting both existing and new products
• Responsible for all marketing related budget proposals and managing agreed allocation
• Leading new product launches including working collaboratively on the go to market strategy, product positioning and marketing materials
• Supporting product training alongside the Sales Teams, ensuring appropriate levels of knowledge
• Responsible for inventory management in line with customer requirements and market demand
• Liaising with the Principal in order to provide feedback on marketing activity and customer and competitor insights quarterly

 

REQUIREMENTS

To be considered for the Portfolio Marketing Manager role, you must have,

• University degree or equivalent
• Professional qualification in marketing or related subject
• Experience in a product marketing role within pharmaceuticals
• Ability to demonstrate excellent understanding of marketing processes and product life cycle
• Experience presenting and effectively engaging with others
• A full, clean UK driving licence
• A strategic approach, with the ability to devise long term growth plans and create the product vision.

 

NEXT STEPS

If you’re interested in becoming a Portfolio Marketing Manager apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

 

Why wait? Don’t miss out!

 

Are you able to travel to Worcester a minimum of once a fortnight?

Do you hold a full, clean UK driving licence?

Do you have experience in a product marketing role?

Are you educated to degree standard or above?

 

MATERNITY SALES SPECIALIST

NATIONAL/ MANCHESTER

£55K + CA + 30% BONUS

 

SUMMARY

 

Our global medical devices client is looking for an experienced Maternity Sales Specialist with a clinical or sales background in maternity. This role will work with current Sales, clinical and marketing team in growing products. You will be responsible for introducing and generating demand for this pharmaceutical product with all relevant stakeholders within the industry.

 

BENEFITS

 

The business offers a dynamic work environment with opportunities for growth and development, and a generous car allowance. Additionally, it allows 25-days holiday, plus bank holidays, pension contributions, Healthcare and wellbeing package and much more.

 

RESPONSIBILITIES

 

As a Maternity Sales Specialist, you will be,

 

• Creating hospital level business plans to identify key stakeholders and drive incremental medical sales through a combination of commercial meetings and in-field visits.
• Delivering the Maternity sales and GP budget.
• Spending time in Maternity environment promoting and driving incremental sales
• Developing and maintaining a strong working relationship with the Portfolio Marketing Manager, including regular commercial meetings and updates.
• Attending regular Principal training to develop knowledge and growing your product advocacy both clinically and commercially.
• Building strong relationships with Hospitals, Clinicians, and other key stakeholder groups.
• Working in collaboration with the Product Manager and Nurse Clinical specialist(s) to provide a detailed understanding of the UK market
• Delivering training to practice staff and nurses to support clinical trials and product utilisation.
• Creating detailed records of all contacts and activities in a CRM
• Supporting post market surveillance data gathering
• Regularly attending and presenting clinical and commercial updates at internal company meetings.
• Monitoring clinical activity such as procedure volumes
• Keeping up to date with new developments in the NHS, anticipate potential negative and positive impacts on the business and adapt strategy accordingly.

 

REQUIREMENTS

 

To be considered for the Maternity Sales Specialist, role, you must have,

 

• Either proven sales experience with maternity products or a clinical background in maternity and wanting to develop a career in sales.

 

• A full, clean UK driving license
• A degree (or equivalent) in a life science or healthcare subject
• Local industry accreditation – Medical Industry Accreditation or a willingness to take and pass
• Key Opinion Leader (“KOL”) development and management (desirable)
• A good working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Proven track record of sales within Maternity segment
• Experience of launching new products (desirable)

 

 

 

NEXT STEPS

 

If you’re interested in becoming a Maternity Sales Specialist, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

 

Why wait? Don’t miss out!

 

 

1. Do you have a full UK driving license?
2. Do you have Maternity sales or clinical experience?
3. Are you happy to travel nationally for this role?

 

INSTALLATIONS COORDINATOR

CARDIFF/HYBRID

£23,500 + 10% BONUS

FULL-TIME, PERMANENT

 

We have a great opportunity for an enthusiastic individual to work as an Installations Coordinator. Our client is a worldwide distributor of products, services, and supplies for the healthcare sector.

As an Installations Coordinator, you will be responsible for providing excellent communication, co-ordination and support to customers to ensure that any issues arising from installation are dealt with quickly and efficiently to improve customer satisfaction and minimise business impacts and reduce escalated complaints.

Responsibilities:

As an Installations Coordinator, you will be:

• Communicating clearly and effectively through various mediums, ensuring the customer’s issues post install are booked quickly and efficiently.
• Optimising the use of Engineers’ time through careful planning and correct allocation of resources to ensure a prompt resolution
• Instructing external carriers to arrange transportation of goods
• Tracking deliveries, obtaining proof of delivery, investigating missing or damaged parcels and arranging collection of items.
• Logging and resolving post install issues, liaising closely with the Sales Support Team.
• Providing trends and reporting on Post install issues and make recommendations on how the process can be improved and point of failure can be addressed
• Accurately recording all communications and actions into the CRM system

 

Requirements:

To be considered for the role of Installations Coordinator you must have:

• Previous experience within a Coordination or Phone-Based Customer Service/Complaints environment

• Excellent problem solving skills
• IT literate with knowledge of Microsoft Office
• Excellent communication and relationship building skills
• Highly organised and able to multi-task

 

So, if you are interested in becoming an Installations Coordinator, then apply with your CV today.

Why miss out? Apply now!

 

Do you have experience within a coordination or administration role?

Do you have phone based customer service or complaints experience?

Do you have problem-solving experience?

 

 

QUALITY INSPECTOR

DROITWICH

£23,000

PERMANENT

 

SUMMARY

Our global manufacturing client are looking for Quality Inspector. You will assist with the day to day running of quality control activities, ensuring company compliance with Regulatory Bodies and Associated Standards.

 

BENEFITS

The business offers a dynamic work environment with opportunities for growth and development. Additionally, it allows 25-days holiday, plus bank holidays, pension contributions, Healthcare and wellbeing package, a cycle to work scheme, and much more.

 

RESPONSIBILITIES

As a Quality Inspector, you will be responsible for,

 

• Inspecting all parts and reporting quality issues and incorrect specifications to relevant personnel
• Inspecting, recording and processing returned goods and materials
• Reviewing and recording product rejections from production
• Calibrating all relevant measuring equipment to conform with quality requirements
• Reconciling batch reports
• Preparing, reviewing, filing and signing required documentation
• Undertaking periodic training as required to perform duties
• Maintaining an up-to-date multi-site filing system for all superseded technical drawings

 

REQUIREMENTS

To be considered for the Quality Inspector role, you must have,

 

• Previous experience within a quality role in a production/manufacturing environment
• GCSE standard, including Mathematics, Sciences or English Language
• Computer literacy
• Full UK driving licence

 

NEXT STEPS

If you’re interested in becoming a Quality Inspector apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

 

Why wait? Don’t miss out!

 

MATERNITY SALES SPECIALIST

NATIONAL/ BIRMINGHAM

£55K + CA + 30% BONUS

 

SUMMARY

 

Our global medical devices client is looking for an experienced Maternity Sales Specialist with a clinical or sales background in maternity. This role will work with current Sales, clinical and marketing team in growing products. You will be responsible for introducing and generating demand for this pharmaceutical product with all relevant stakeholders within the industry.

 

BENEFITS

 

The business offers a dynamic work environment with opportunities for growth and development, and a generous car allowance. Additionally, it allows 25-days holiday, plus bank holidays, pension contributions, Healthcare and wellbeing package and much more.

 

RESPONSIBILITIES

 

As a Maternity Sales Specialist, you will be,

 

• Creating hospital level business plans to identify key stakeholders and drive incremental medical sales through a combination of commercial meetings and in-field visits.
• Delivering the Maternity sales and GP budget.
• Spending time in Maternity environment promoting and driving incremental sales
• Developing and maintaining a strong working relationship with the Portfolio Marketing Manager, including regular commercial meetings and updates.
• Attending regular Principal training to develop knowledge and growing your product advocacy both clinically and commercially.
• Building strong relationships with Hospitals, Clinicians, and other key stakeholder groups.
• Working in collaboration with the Product Manager and Nurse Clinical specialist(s) to provide a detailed understanding of the UK market
• Delivering training to practice staff and nurses to support clinical trials and product utilisation.
• Creating detailed records of all contacts and activities in a CRM
• Supporting post market surveillance data gathering
• Regularly attending and presenting clinical and commercial updates at internal company meetings.
• Monitoring clinical activity such as procedure volumes
• Keeping up to date with new developments in the NHS, anticipate potential negative and positive impacts on the business and adapt strategy accordingly.

 

REQUIREMENTS

 

To be considered for the Maternity Sales Specialist, role, you must have,

 

• Either proven sales experience with maternity products or a clinical background in maternity and wanting to develop a career in sales.

 

• A full, clean UK driving license
• A degree (or equivalent) in a life science or healthcare subject
• Local industry accreditation – Medical Industry Accreditation or a willingness to take and pass
• Key Opinion Leader (“KOL”) development and management (desirable)
• A good working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Proven track record of sales within Maternity segment
• Experience of launching new products (desirable)

 

 

 

NEXT STEPS

 

If you’re interested in becoming a Maternity Sales Specialist, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

 

Why wait? Don’t miss out!

 

 

1. Do you have a full UK driving license?
2. Do you have Maternity sales or clinical experience?
3. Are you happy to travel nationally for this role?